wk7 Privacy Policy

1. Introduction

wk7 ("wk7," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the wk7 online gaming platform ("Platform"), accessible at wk7.one. This Privacy Policy ("Policy") describes how wk7 collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform.

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It applies to all personal data collected from players, visitors, and any other individuals who interact with the wk7 Platform, whether through our website, mobile application, or any other channel.

Please read this Policy carefully. By registering for a wk7 account, accessing the Platform, or otherwise providing your personal information to wk7, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, wk7 acts as the personal information controller in respect of the personal data it collects and processes in connection with the Platform. wk7 is responsible for ensuring that your personal data is processed lawfully, fairly, and transparently.

If you have any questions or concerns about how wk7 handles your personal data, or if you wish to exercise any of your rights as a data subject, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.

3. Data We Collect

wk7 collects the following categories of personal data from users of the Platform:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Email address, mobile phone number, and residential address (including barangay, city/municipality, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: GCash account details, Maya / PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history, deposit and withdrawal records.
• Gaming Data: Game history, betting records, wagering activity, bonus usage, and session data.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and other technical identifiers collected automatically when you access the Platform.
• Usage Data: Information about how you use the Platform, including pages visited, features used, and time spent on the Platform.
• Communications Data: Records of your communications with wk7 customer support, including chat logs, emails, and call recordings where applicable.

4. How We Collect Your Data

wk7 collects personal data through the following means:

• Direct interactions: Data you provide when registering for an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access or use the Platform.
• Third-party sources: Data received from payment processors, identity verification service providers, fraud prevention agencies, and regulatory authorities, where permitted by applicable Philippine law.
• KYC verification: Identity and address verification data collected as part of our Know Your Customer (KYC) process, which is required under Philippine anti-money laundering regulations.

5. How We Use Your Data

wk7 uses your personal data for the following purposes:

• To register and manage your wk7 account and verify your identity and eligibility.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To provide, operate, maintain, and improve the wk7 Platform and its features.
• To comply with our legal and regulatory obligations, including AMLA reporting, PAGCOR compliance, and tax obligations.
• To detect, investigate, and prevent fraud, money laundering, cheating, and other prohibited conduct.
• To enforce our Terms & Conditions and other policies.
• To send you essential account notifications, security alerts, and service updates.
• To send you promotional communications and personalized offers, where you have consented to receive them.
• To conduct responsible gaming monitoring and to implement responsible gaming measures where appropriate.
• To analyze usage patterns and improve the overall user experience on the wk7 Platform.
• To respond to your inquiries and resolve disputes.

6. Legal Basis for Processing

wk7 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing necessary for the performance of the contract between you and wk7 (i.e., the Terms & Conditions), including account management, transaction processing, and game provision.
• Legal obligation: Processing necessary for compliance with applicable Philippine laws and regulations, including AMLA, PAGCOR requirements, and tax laws.
• Legitimate interests: Processing necessary for wk7's legitimate interests, including fraud prevention, security, and platform improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly in relation to marketing communications and certain types of profiling.

7. Sharing Your Data

wk7 does not sell, rent, or trade your personal data to third parties. wk7 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya / PayMaya, and Philippine banks, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged by wk7 to verify your identity and eligibility.
• Game providers: Licensed game software providers whose games are available on the wk7 Platform, to the extent necessary to operate those games.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other Philippine government authorities, where disclosure is required by law or regulation.
• Fraud prevention and security providers: Third-party service providers engaged to assist wk7 in detecting and preventing fraud, cheating, and other prohibited conduct.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by wk7, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of wk7's business, your personal data may be transferred to the relevant third party, subject to equivalent data protection obligations.

All third parties with whom wk7 shares personal data are required to handle such data in accordance with applicable Philippine data protection laws and wk7's data protection standards.

8. Cookies and Tracking Technologies

wk7 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention measures. The following types of cookies may be used:

• Essential cookies: Strictly necessary for the operation of the Platform, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymized information about how users interact with the Platform, helping wk7 improve its services.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of wk7's marketing campaigns, where you have consented to such use.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the wk7 Platform.

9. Data Security

wk7 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the wk7 Platform.
• Encryption of sensitive data at rest, including financial information and account credentials.
• Access controls limiting personal data access to authorized wk7 personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability management.
• Two-factor authentication (2FA) options for player accounts.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While wk7 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, wk7 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

10. Data Retention

wk7 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AMLA and PAGCOR requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations.
• KYC and identity verification records: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for up to three (3) years from the date of the communication, or longer if required for ongoing dispute resolution or legal proceedings.
• Marketing consent records: Retained for as long as you remain a registered wk7 player, or until you withdraw your consent.

When personal data is no longer required, wk7 will securely delete or anonymize it in accordance with its data retention and disposal procedures.

11. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by wk7:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data wk7 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to wk7's legal retention obligations.
• Right to object: The right to object to certain types of processing, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact wk7's Data Protection Officer using the contact details in Section 15. wk7 will respond to all valid requests within thirty (30) days, in accordance with the Data Privacy Act of 2012.

12. Children's Privacy

The wk7 Platform is strictly intended for individuals who are at least 21 years of age, as required under Philippine gaming regulations. wk7 does not knowingly collect personal data from individuals under the age of 21. If wk7 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete such data and close the relevant account.

If you are a parent or guardian and believe that your child has provided personal data to wk7, please contact our support team immediately so that we can take appropriate action.

13. Third-Party Links

The wk7 Platform may contain links to third-party websites or services for informational purposes. wk7 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to the wk7 Platform.

14. Changes to This Privacy Policy

wk7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, wk7 will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page.

Your continued use of the wk7 Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wk7, please contact our Data Protection Officer:

• Email: [email protected]
• Support Email: [email protected]
• Response Time: Within 30 days for data subject requests; within 24 hours for general support inquiries
• Availability: 24 hours a day, 7 days a week

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe that wk7 has not handled your personal data in accordance with the Data Privacy Act of 2012.